Glossary

Suppression list

The people you must not email.

A suppression list holds addresses excluded from sends: unsubscribes, hard bounces, spam complainants, and legal opt-outs. Honoring it isn't etiquette — it's law (CAN-SPAM, GDPR) and self-preservation (complaint rates).

Mature programs suppress across systems: an unsubscribe in the newsletter tool should also stop the outbound tool.

In ListFunnel

Validation status and dormant tiers give you natural suppression candidates; exports let you sync suppressions to every tool that sends.